How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 202
Experience:  Working to keep PC-type computers working since 1988.
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Both of my hard drives have

Customer Question

both of my hard drives have been disabled in the bios - how do i reenable them?
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Computer Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: cloned a bigger hard drive & now i can't get it to boot
JA: Is there anything else important you think the Computer Technician should know?
Customer: ope...
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Computer Technician about your situation and then connect you two.
Submitted: 12 months ago.
Category: Computer Hardware
Expert:  Quiksilver07070 replied 12 months ago.
Hello and thank you for choosing REenable your hard drives in BIOS..You mentioned you CLONED your hard drive, to a LARGER size hard drive, and NOW the larger HD will NOT boot up.What about the smaller HD that was the original HD....does it still boot?
Customer: replied 12 months ago.
i assume its ok.
Expert:  Quiksilver07070 replied 12 months ago.
Are you able to put (connect) BOTH drives in the computer at the same time?
Customer: replied 12 months ago.
i suppose i could...
Expert:  Quiksilver07070 replied 12 months ago.
Lets call your original drive HD1, and the larger drive HD2Please do so...this SHOULD restore the MBR that lives on the original HD1 drive.You should be able to boot into your HD1 drive.THEN, you will want to see if your HD2 drive is being RECOGNIZED as a drive letter in the DISC MANAGEMENT console of Windows.
Customer: replied 12 months ago.
stand by.... installing hard drive
Expert:  Quiksilver07070 replied 12 months ago.
Any updates?
Customer: replied 12 months ago.
mounted the old harddrive now it wont boot at all..
Customer: replied 12 months ago.
wont even detect !
Expert:  Quiksilver07070 replied 12 months ago. remove the HD2 (larger drive.So that ONLY the original drive is in the computer.This should be the SAME configuration that you had before ever cloning your hard drive....right?.Now, with ONLY the HD1 (original drive) in the computer....try to power on.What happens?
Customer: replied 12 months ago.
aborting this repair, have tech support, will let this guy fight with it... thanks anyway.....
Customer: replied 12 months ago.
well that was an unexpected response.You sir can go to hell. I was willing to give you guys a try, but after that unkind response, I'll not give you anything.

Related Computer Hardware Questions