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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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Just purchased a WD My Passport Ultra 1 TB serial #

Customer Question

Just purchased a WD My Passport Ultra 1 TB serial # ***** to use with my Dish Hopper DVR receiver. Is it compatible?
Submitted: 9 months ago.
Category: Computer Hardware
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

I have a Dish hopper and WD hard drive, have not heard this was possible but I will try it myself now and report back to you.

Expert:  Cody replied 9 months ago.

I went to settings --> external hard drive --> plugged WD hard drive in.

Then receive message The attached USB storage device needs to be reformatted to support DISH Network DVR functionality. ALl existing data on the device will be erased. Do you want to reformat the device?

Expert:  Cody replied 9 months ago.

Do you get a message like this when you plug the hard drive in?

Expert:  Cody replied 9 months ago.

After format is complete I have an option under From: and TO: ***** ***** Set Top Box and External Device 1

Expert:  Cody replied 9 months ago.

I was then able to transfer a show to my external hard drive.