Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
I'm here to help you now, you need to provide more info Doug, or I can't help you.
Doug, how do you expect me to know the problem with out you telling me more than your magic jack is not working. If you are wanting to contact magic jack directly call them @ (1-***-***-****). If you need tech support, I can help.
Doug, you are giving me no useful information as to what the problem even is, i'm going to send you in for a refund, and disengage from this conversation. You probably mean to be contacting the makers of magicjack and not us.
I did not ask for a dime more Doug, you will be getting a full refund.
I sent you in for your refund, please call magic jack direct.
sending to customer service