Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my VERY BEST to help you. If you like i can offer remote access and a call. In addition, with any positive rating I will support your question going forward for free.
Can you get the magic jack working directly with your computer so we know it works?
Probably a rule on the firewall causing this,
And which Magicjack is it?
It is. I can remote in so we can set it to the DMZ if you like
DId you want remote help?
I Need to go run an errand for about 15-20 minutes, and will be back to check on you. I believe all that needs to be done is have that magic jack placed inside the DMZ of the router.
Just let me know what parts you are stuck on, or if you need remote hands.
i'm back, let me know what help you need.