My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected
Normally files which is recorded in TV must work in computer too.
I would like to know the HDD status when you connect it on computer.
Does it shows recorded contents?
(If so, what's your trouble in copying recorded files in external HDD)
Didn't find any reply yet.
I am just checking to see whether you have given up the question