Hi Mahmood. Thank you for choosing Just Answer. My name is ***** ***** I will be assisting you today. Please remember, Just Answer is not affiliated with Magic Jack. We provide answers to questions that are independant of any specific company or organization. The responses are provided by subject manner experts and are not to be considered to be the only solution to an issue.
I'm sorry to hear you are having problems with your Magic Jack. I will do my best to help you determine the problem. Can you provide me the model number of your equipment please.