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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 187
Experience:  Working to keep PC-type computers working since 1988.
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Recently the logitech mouse has been jumping to the upper

Customer Question

recently the logitech mouse has been jumping to the upper left hand side of the screen. I have replaced the mouse with a MX Master and have the same problem. I have uninstalled the logitech software and re-installed it and the same problem exists. I have cleaned the lense and no improvement. This problem only happens if I have snap to option enabled.
Submitted: 11 months ago.
Category: Computer Hardware
Expert:  Shefin replied 11 months ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

May I know the make and model number of your computer?

May I know the operating system you are using? Is it Windows 7?

Thank you.