How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 10098
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

My desktop computer will boot up if I unplug the electric

Customer Question

My desktop computer will boot up if I unplug the electric cord for approximately one to two hours. I, after booting up again, I turn the computer off and do not remove the electric cord, I just get a clicking noise, but the computer doesn't turn on. Possible solutions needed.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

That sounds very much, what with the clicking if you don't unplug, and the booting up if you unplug the power cord to 'rest reset' the computer... it sounds very much as if you have either a defective power supply in the desktop computer, or else (hopefully not) a shorted component somewhere else in the computer.

The power supply, inside the desktop computer, is a 'box' that can usually be fairly easily replaced as a unit. As for a short inside the computer somewhere, looking it over with the cover off, and assessing whether

1. there might be a loose wire, or metal debris, in the computer anywhere... incl. staples, and paper-clips as well as wire.

2. or, there might be a burnt smell, or an obviously heated-up or burnt-looking component anywhere.

If the computer interior is dusty, taking the computer box outside, and blowing the dust away with a forced-air compressor, would be ideal treatment. Computer interiors that are dusty should not be touched much if at all to avoid damage, so forced-air cleaning is rather necessary.

Related Computer Hardware Questions