How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Byron Your Own Question
Byron
Byron, PC Support Tech
Category: Computer Hardware
Satisfied Customers: 2490
Experience:  CCNA, A+, MCSE 11 years at a large law firm.
13274453
Type Your Computer Hardware Question Here...
Byron is online now
A new question is answered every 9 seconds

I just bought this monitor, I now have a display upper right

Customer Question

I just bought this monitor, I now have a display upper right of screen that says displayport no signal
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Byron replied 1 year ago.

Hi Dan. My name is***** you for you for your question and the opportunity to assist.

The message means the input on the monitor is set to DisplayPort. Is that the input you have

your PC/laptop connected to?

Customer: replied 1 year ago.
I don't know what that means, I was installing new speakers maybe I hit something. How do I fix it?
Expert:  Byron replied 1 year ago.

You need to use the onscreen menu of the monitor to set the input to whatever port on the monitor you are using.

Expert:  Byron replied 1 year ago.

What kind of cable runs from your computer to the monitor?

If it's HDMI you'll need to set the input to that.

Customer: replied 1 year ago.
Is was working fine, it is an hhdmi cable. I think I messed up settings
Expert:  Byron replied 1 year ago.

There should be buttons on the monitor that allow you to pull up the menu.

They're usually located at the front of monitor on the bottom or right side.

What is the brand and model number of the monitor?

Customer: replied 1 year ago.
are you there?
Expert:  Byron replied 1 year ago.

Yes I am.

There should be buttons on the monitor that allow you to pull up the menu.

They're usually located at the front of monitor on the bottom or right side.

What is the brand and model number of the monitor?

Customer: replied 1 year ago.
never mind costs keep going up. Just cancel my charge.
Expert:  Byron replied 1 year ago.

The cost doesn't change unless you signed up for a subscription. That's something easily undone.

Disregard the automated phone call pop ups as well.

What is the brand and model number of the monitor?