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Ask Russell H. Your Own Question

Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 194
Experience:  Working to keep PC-type computers working since 1988.
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Epson 8350 projector. just got it (bought on craigslist)

Customer Question

epson 8350 projector. just got it (bought on craigslist) powered it up and all i see is a pinkish screen. no words or images at all.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Using the remote, are you able to pull up the onscreen menu?

You should be able to pull that up no matter what source is selected.

Customer: replied 1 year ago.
no nothing just light purple on the right side and green on the left. what color should it be?
Customer: replied 1 year ago.
when i first turn it on i hear a clicking sound for a sec then the light comes on.
Expert:  Byron replied 1 year ago.

I'm not sure what color it should be but it shouldn't be two colors.

Are you turning it on using the remote?

I'm asking about the remote to determine if the remote works at all.

Customer: replied 1 year ago.
am using the remote. all three colors on the inside are one. IE. red blue green.
Customer: replied 1 year ago.
the remote will power it on and off and if the blank button it pushed it will darken the screen a bit
Expert:  Byron replied 1 year ago.

You're not going to be able to do much without being able to see the menu options.

There's a reset option on the menu to put everything back to default but if you can't get

to the menu that's no help. Given that the projector is used, off Craigslist,

it may not have been working when you got it. I'm going to opt out of this

question as there is nothing more I can offer. My apologies.

Customer: replied 1 year ago.
ok thanks. there is a default button on the remote that i have pushed but nothing happened
Expert:  Michael Hannigan replied 1 year ago.

Hello. do you still need assistance with this?