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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 196
Experience:  Working to keep PC-type computers working since 1988.
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I CANT SCAN PHOTOS FROM MY ALL IN ONE PINTER TO MY COMPUTER.

Customer Question

I CANT SCAN PHOTOS FROM MY ALL IN ONE PINTER TO MY COMPUTER.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was it working fine previously? Is there any error or message?

What's the model of your all-in-one printer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
CANCEL> NOT INTERESTED IN HAVING A CONTRACT PLEASE CANCEL NOT WHAT I EXPECTED
Expert:  Viet - Computer Tech replied 1 year ago.

I'm sorry about the misunderstanding. Monthly support subscription is only optional. This is a one-time support session per your request, and we guarantee ourservice, so don't worry.

Customer: replied 1 year ago.
DO NOT WANT A MONTHLY SUPPORT PROGRAM
Expert:  Viet - Computer Tech replied 1 year ago.

No problem; This is a one-time support session per your request.

What's the model of your all-in-one printer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 year ago.

Per your request, there is no monthly support plan for you; this is only a one-time support session.

Expert:  Viet - Computer Tech replied 1 year ago.

Please let me know when you are available to continue; we guarantee our service. Thank you.