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Ask Russell H. Your Own Question

Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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I have my sony vaio connected via Bluetooth to my srsx55 but

Customer Question

Customer: i have my sony vaio connected via Bluetooth to my srsx55 but no audio is coming out . i proceeded to uninstall the driver and the sound worked for a couple seconds duriong uninstallation
JA: Thanks. Can you give me any more details about your issue?
Customer: i have recently undated to windows 10
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Computer Hardware Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Computer Hardware
Customer: replied 11 months ago.
how long is the wait
Customer: replied 11 months ago.
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Is this happening right after you upgraded to Windows 10? Or has this been working in your Windows 10 and suddenly stopped working?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess