How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Systems Manager
Category: Computer Hardware
Satisfied Customers: 23618
Experience:  Own/operate IT/networking company.
59725966
Type Your Computer Hardware Question Here...
Nathan is online now
A new question is answered every 9 seconds

I just purchased a Logitech Harmony Ultimate 1 and would

Customer Question

I just purchased a Logitech Harmony Ultimate 1 and would like to know what steps I should take to have it formatted correctly
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

I'm not sure what you mean by formatting.

You need to download the logitech software onto your computer,

then you plug the remote into your computer via the usb cable, and follow the on screen setup wizard to tell it what components/devices you're using and program the remote to operate them.

I can give you some basic guidance here, or I can help you do the programming remotely, if you'd like more help.