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Richard
Richard, Computer Specialist
Category: Computer Hardware
Satisfied Customers: 32041
Experience:  Repairing computers for over 15 years
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I turned on my laptop this morning. And got nothing but a

Customer Question

Hello. I turned on my laptop this morning. And got nothing but a gray screen.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Richard replied 1 year ago.

Hi there and welcome

As the first step, can you please disconnect the power cable and then hold the power button in for 60 seconds then release.

Then connect the power cable and try to turn on the Laptop.

Let me know if it now starts please.