How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 204
Experience:  Working to keep PC-type computers working since 1988.
13568747
Type Your Computer Hardware Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Same problems discussed with Rusty and finally with Miro

Customer Question

Same problems discussed with Rusty and finally with Miro yesterday. We thought they were solved; however they are back ! Printer not responding. Printer in an error state. Firewall not connected.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  IT Miro replied 1 year ago.

Hello again, Frank!

My name is***** helped you re-install the printer via remote desktop assistance.

I am sorry to see the same problem is back. May I know which error message you see when trying to print?

Thanks,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

You can reply on this question page.

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro

Expert:  IT Miro replied 1 year ago.

Hello!

Let me know if you were able to receive my messages.