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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 9540
Experience:  Working to keep PC-type computers working since 1988.
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My brother printer does not work. Zero. Nothing. What can I

Customer Question

My brother printer does not work. Zero. Nothing. What can I do?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Does the Brother printer show any lights, or signs of life?

If so, check the printer queue on your computer, before trying to print again. Clear all print jobs out of the print queue, then try printing something simple and short.

If not, then the power source needs to be checked - the power cord re-seated at both ends, tried in a different outlet, etc.

If the above does not help, or is N/A, please tell me more about the details, and I will advise you further. Such details as what shows up on the printer, how old the printer is, whether the computer that prints to it is a Windows PC or an Apple computer, and so forth. Thanks.