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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 9526
Experience:  Working to keep PC-type computers working since 1988.
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I have a simpleshare simpletech 500GB hard drive. When I

Customer Question

i have a simpleshare simpletech 500GB hard drive. When I power it up I get a red light. What can I do?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I suspect that there is little that you can do.

Try powering it Off, leaving it that way for 1/2 hour or more, and trying it again.

(Try it again in a different USB port, also.)

If it still has the red light, then do you need data off of it? if so, it may be recoverable, or it may not. The question is, how is the disk inside formatted? and what computer do you have to access it with?