My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.
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As i checked with Basic Talk support its found that there is no way of disconnecting service via online. If your concern is regarding base talk box i request you to tell the incident and see if they can provide one.
If you don't want to continue the service anyway, kindly contact Basic Talk support team using below details..
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I am glad to assist you if you have further queries.
I would like to know the status of this call. Has above post helped..
Didn't find you back. Hope you are doing good.
I already posted the way to identify COM port used by computer. Did that help?
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I am glad to help if you still have query on same