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dresteve2000
dresteve2000, Computer Engineer
Category: Computer Hardware
Satisfied Customers: 1555
Experience:  10+ years of Desktop, Laptop, and Server troubleshooting and support.
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My Sony keyboard remote (qwerty) is not responding to

Customer Question

My Sony keyboard remote (qwerty) is not responding to commands .. everything from
accessing the guide to using the keyboard to enter channels..
have changed batteries twice...
what do I do next??
gratefully
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  dresteve2000 replied 1 year ago.

Hi and welcome.

Expert:  dresteve2000 replied 1 year ago.

It sounds like you will need to perform a factory reset on your remote. To do this, please follow the list of instructions found on the following link:

https://us.en.kb.sony.com/app/answers/detail/a_id/38472/c/65,66/p/63697,63703,63708/

After you have done that, please following the instructions in the manual to setup the remote again.

If you have any questions, please let me know.

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