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Gary Jensen
Gary Jensen,
Category: Computer Hardware
Satisfied Customers: 54
Experience:  Functional Systems Administrator at Hill Air Force Base, OO-ALC/309SMXG
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Epson837. The printer works fine, but I'm advised the

Customer Question

Epson837. The printer works fine, but I'm advised the scanner cannot communicate with the PC. I have documents I must scan and will appreciate your help.
Thank you,
Parker A. Reische
***@******.***
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Gary Jensen replied 1 year ago.

Hi, my name is ***** ***** I will be helping you with your problem today. i have a couple of questions to get us started: What operating system is your pc running? Is this a new printer and have you installed any software from the manufacturer (Epson)?

Expert:  Gary Jensen replied 1 year ago.

Hi there, this is Gary from JustAnswer: I see you haven't yet responded to the question. Is there any way I can help?

Thanks,

Gary