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Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
You may perhaps - since that is a rather old model of external USB hard drive - have a problem with the USB version. It might be (at a guess) USB version 1.1, which some USB ports nowadays would not be compatible with. So try several different ports, avoiding the USB 3.x port or ports.
Also verify that the USB hard drive still works on older computers, or specifically those with older ports.
What error indication do you get, when you try the USB hard drive on the Voltro 1700 in question? does it recognize it as a USB device and make the clunk-clunk sound, and/or show an icon for it or some sort of screen response, perhaps only in the 'system tray' of small icons at the lower right ?
Look on the installation disk that you have, for a .INI file. Right-click on that INI file, and select Install. That may work, it's a sort of hack for installing devices.
The USB version is probably no object, I think that a Dell Vostro and Windows 7 would include USB 2 capability.
But for the Acomdata drive, you probably need at minimum the right INI file.
What about the
NECUSTOR Setup Information
file? right-click on it, and select Install. I suspect that a 'Setup Information' file is an .INI file.
Very well... it's a shame, though.
Please read off to me, from the manufacturer's label on your external USB hard drive, the
Manufacturer or Maker
Model # ***** Model No. or Model Number
It might help me advise you properly as to what to do.
I very much doubt that this will help at all:
That's for Windows 98 o Windows ME, and probably just a USB driver in general for those old OSs. Install at your own risk, download at your own risk... but installing would be helped, if you can get an installable file from this somewhat unreliable site at all, by first
-saving the install file to disk, then
- once it is saved, right-clicking on it and enabling Compatibility Mode for Windows ME. If that's possible in Windows Vista.
That's fine. Get back to this matter at your convenience. Thanks.