hello. My name is***** can help you with your question. Is the keyboard a Logitech keyboard? The reason I ask is that Logitech uses a special unifying receiver to connect most of their wireless keyboards to. If it is actually a Bluetooth keyboard that uses standard Bluetooth, then you would have to go through the pairing process with both the keyboard and with your iPad. And the way you would do this is to put them both in discoverable mode or put one of them in discoverable mode and search for it with the other. usually would do this by putting the keyboard in discoverable mode and then turn Bluetooth on on the iPad and it should show it there as being available device. Assuming it does, just select that and then confirm to pair. If that doesn't work, please let me know along with any other information you might have and we can go from there.
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