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Are you using the MagicJack USB dongle, with it plugged into a computer's USB port, or with it plugged into a USB port on a router box or network box ?
The usual renewal procedure is to just plug in the MagicJack USB dongle, then enter a URL and proceed from there. This may not be preferable to you, though: this page tells of a procedure to get a one-year renewal.
Note: do not click on the link in the Step 1. on that page. It is irrelevant. The link you want to start with, mentioned in Step 1., is here:
It is a procedure that would be called a 'life hack', which gets a different result by carefully following other-than-usual procedure. I am assuming that you have a Magic Jack service account to log in to, and it requires a computer with an internet connection.