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Josh
Josh, Computer Enthusiast
Category: Computer Hardware
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Experience:  Hardware Expert
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I have a carry360 keyboard iPad Air 2 I cannot figure out

Customer Question

I have a carry360 keyboard for my iPad Air 2
I cannot figure out how to pair the Bluetooth with it. Help?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Josh replied 1 year ago.

Hi!

The Carry360 keyboard uses smart bluetooth technology to automatically pair without any pairing password. It is possible that bluetooth is not enabled on your iPad.

On the iPad..

To open the Control Center, swipe up from the bottom edge of the screen.

Tap the Bluetooth icon to toggle the feature on or off.

Note: The icon will turn white and a new icon will appear on the status bar when Bluetooth is active.

Customer: replied 1 year ago.
blue tooth is actived, but it just wont hook to the IPAD even though it says its searching devices
Expert:  Josh replied 1 year ago.

Have you connected the keyboard to the iPad?

Customer: replied 1 year ago.
how?
Expert:  Josh replied 1 year ago.

Which model Carry360 keyboard do you have?

Customer: replied 1 year ago.
carry 360 aluminum folio for Ipad air 2
Expert:  Josh replied 1 year ago.

The keyboard needs to connect to the iPad as shown in the picture.

Customer: replied 1 year ago.
it is
Customer: replied 1 year ago.
the devics tme wheel in settings just spins and spins
Expert:  Josh replied 1 year ago.

I am not sure what you mean by your last response

Customer: replied 1 year ago.
none of what we tried has worked..
Expert:  Josh replied 1 year ago.

Did you look at the image and attach the keyboard as shown?

Customer: replied 1 year ago.
i did
Expert:  Josh replied 1 year ago.

After attaching the keyboard as shown, it still did not work?

Customer: replied 1 year ago.
correct..it did not work
Expert:  Josh replied 1 year ago.

Has it ever worked correctly?

Customer: replied 1 year ago.

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