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Dan
Dan, Computer Support Specialist
Category: Computer Hardware
Satisfied Customers: 1553
Experience:  25 Years repairing and installing computers. Comp TIA+ Certified
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My roller ball gets "tired" and difficult to manipulate

Customer Question

my roller ball gets "tired" and difficult to manipulate after several hours use. Control becomes very difficult and then, finally, impossible.
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Dan replied 1 year ago.

Hello and thank you for your question, I look forward to assisting you today. Is this just a standard mouse?

Customer: replied 1 year ago.
Logitech roller ball
Expert:  Dan replied 1 year ago.

How old is it please?

Expert:  Dan replied 1 year ago.

What are you cleaning it with?

Customer: replied 1 year ago.
Sorry but I found an alternative source for assistance. Please do NOT charge my account.
Expert:  Dan replied 1 year ago.

Very well. Good luck!

Expert:  Robert M. replied 1 year ago.

This is the reason they no longer sell roller ball mice. For 10 or 20 bucks you can get a brand new optical mouse that won't have the problem

Expert:  Dan replied 1 year ago.

Please go to this LINK to process your refund.