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technicalcat
technicalcat, Consultant
Category: Computer Hardware
Satisfied Customers: 1957
Experience:  20 years combined corporate and small business experience.
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I just install windows 10 on w 8.1. the screen is blank and

Customer Question

I just install windows 10 on w 8.1. the screen is blank and there is cursor nothing else. help
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Chris R. replied 1 year ago.

Hello my name is***** and I would be happy to assist you.

Have you done a restart of the computer yet?

Customer: replied 1 year ago.
you asked him to get a usb stick to fix my issue I now have one now what
Customer: replied 1 year ago.
I re started the computer
Expert:  Chris R. replied 1 year ago.

I have not said anything about a USB stick. Is someone else helping you?

Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

If you would like, I can call you about this issue, and try to walk you through fixing it over the phone.