How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Computer Expert
Category: Computer Hardware
Satisfied Customers: 15765
Experience:  CISCO certified computer and networking expert.
30970729
Type Your Computer Hardware Question Here...
Pete is online now
A new question is answered every 9 seconds

I have majic years and 1 month before it expired the MJ came

Customer Question

I have majic jack for 7 years and 1 month before it expired the MJ came apart in my hand and my Sister went out and bought me a MJplus.it had 6 months extra by MJ billing that I owed as of Dec service and I was told I owed my next 5 years service.Now you tell me my E-Mail isn't correct even though I've had that account for 15 years and you have sent many things to me on that account.So I went through the ten steps to regesture and on my account page it says my account is good until Jan 2020.My relatives are getting up and I need my phone to contact thhem and after 7 years of perfect service why am I being treated like.Please turn on my phone
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Pete replied 1 year ago.

Hi there,

To resolve this situation, please contact MagicJack directly at https://www.magicjack.com/customercare.html