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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 202
Experience:  Working to keep PC-type computers working since 1988.
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My screen froze and My logitech wireless mouse does not

Customer Question

my screen froze and My logitech wireless mouse does not work, even though I changed the batteries?
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Shefin replied 1 year ago.

Hi,

Do you have another mouse to use with your computer?

Have you tried removing and reinserting the Unifying receiver that connects to the USB port of the computer?

May I know the operating system you are using? Is it Windows 7?

Thank you.

S H E F I N

Customer: replied 1 year ago.
No, I DO NOT AT THIS TIME.
NOT SURE
WINDOWS #10Lets just cancel, Ill just go buy another model, it will be cheaper than your charges. How can I justify paying $48 per month for one Logitech mouse?
Customer: replied 1 year ago.
Please confirm my cancellation to***@******.***
Expert:  Shefin replied 1 year ago.

Hi,

If you have charged for the session, please contact our customer support in order to get the issue resolved.

You can contact them from the link below.

http://ww2.justanswer.com/help

Thank you.

S H E F I N

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