Hello my name is***** will be assisting you today. I will try my best to help you
Sir/Ma’am please provide the following details so that I can help you better
1. Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8 or any other
2. Are you trying to copy the DVD contents to the hard drive or are you trying to install any specific program from the DVD
Note: - Please keep this conversation/Chat page opened to view my replies quickly. You will also get an email notification in your email each time I reply.To reply back to me use the reply box below.
Thank you for replying back to me.
Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8 or any other?
You can right click on DVD drive then click on open to open and view the contents in the drive.Then select the files you needed and right click again and click on copy then paste it on the hard drive were you desire.Sorry to say that i cannot call you because i am not residing in your location but i can remote access to your PC and do the necessary.It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that.
Sir/Ma'am i replied to you but i believe you didn't see if so i will resend it.
Thank you. before we do that are you currently chatting to me from the PC that needed this DVD to be copied?
Please let me know which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8 or any other?
You needed to be on the computer that needed this DVD to be copied?
Is this computer accessible to you now?
OK good i will give you remote access link can you type and open that in the address bar of Internet explorer or other browser installed in the PC.
Sorry to say that i cannot call you by phone because i am not residing in your location but i will do one thing i will open this question so that another expert in your location can call you on phone and provide the requires assistance.Is that OK with you?
Sure you can use the email send by justanswer to get back to this conversation page also you can bookmark this page and use that too.
I will open this question to other experts who can help you through phone.When another expert responds you will get a email notification so no need to wait on this page.Please do not reply to this message because that will bring the question back to me.I apologize for all the inconveniences