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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 204
Experience:  Working to keep PC-type computers working since 1988.
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S5 phone not accept WiFi password

Customer Question

S5 phone not accept WiFi password
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Bryan replied 1 year ago.
Hi, and thank you for asking your question.
Do you currently have a computer connected to your Comcast router?
If so, may I set up a quick remote session now, which will allow me to connect directly to your screen and assist you with retrieving the WIFI password ***** the same?
Keep me posted.
Customer: replied 1 year ago.
I have tried to install windows 8.1 but it would not install it says that my computer is locked. But when I try to start it the password page will not open.
Expert:  Bryan replied 1 year ago.
I see; so what exactly do you see when booting up your computer now?
Do you have any other computer (connected to your router) that we can try and retrieve the WIFI password *****?
Keep me posted.

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