How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dustin Your Own Question

Dustin
Dustin, Senior Technician
Category: Computer Hardware
Satisfied Customers: 12684
Experience:  Since the Tandy II Ive been utilizing and repairing hardware components. Also worked in The US Army as A Network Switching Systems Operator/Controller
19897260
Type Your Computer Hardware Question Here...
Dustin is online now
A new question is answered every 9 seconds

My Magic Jack subscription has expired, but I am having difficult

Customer Question

My Magic Jack subscription has expired, but I am having difficulty getting connected to re-subscribe.Help!!!!
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Dustin replied 1 year ago.
Welcome, my name is ***** ***** I will assist you today!
As far as re subscribing, you can resubscribe to magicjack service as shown below. ****However**** You cannot use a Magicjack on a Chromebook.... **** If you dont have a magicjack plus ( the ones that connect directly to your router ) then it wont work with your chromebook.. Its simply not compatible with chrome OS ..
The steps below will help you renew your magicjack service. If you get stuck at anypoint, please specify exactly where
Lets get you re-subscribed, Go to
my.magicjack.com
To login, Enter your phone number for Magicjack or the email address you registered your Magicjack with and enter the password.
If it wont accept the password, type in your MJ phone number or email address, and click the forgot password ***** on the page I sent you. Once you have reset the password, Login~
Then once you're signed in, on the account details screen or my subscriptions screen, it should show your subscription end date. Or, if your subscription has already expired, it will show you some renewal options such as 1 or 5 years.
Once you pick the renewal option and pay for it. Your service will be renewed and you can continue using your Magicjack.
If you get stuck or run into any issues renewing your device, let me know.
I strive to provide great service, and greatly appreciate a rating of excellent/ 5 stars selected and submitted below this answer or at the top right of the screen, when you are satisfied.. I always answer follow up questions.
Dustin S.
Senior Technician and Network Switching Systems Operator / Maintainer.
Expert:  Dustin replied 1 year ago.
Hello again.. I never heard back from you on this issue.
Did you need further assistance, did my suggestions help you?
Please respond when you can. Thank you,
Dustin S.