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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 9527
Experience:  Working to keep PC-type computers working since 1988.
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Remote does not respond to any controls except the volume

Customer Question

Remote does not respond to any controls except the volume
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question. In such a situation, I advise you to re-do the remote's settings, by going to MyHarmony.com and logging in to your account there, then configuring your remote for whatever device (a TV I presume) it is supposed to work with. This is my advice particularly if the remote is new.