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Russell H.
Russell H., Computer Repairer
Category: Computer Hardware
Satisfied Customers: 185
Experience:  Working to keep PC-type computers working since 1988.
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I am useing Seagate external hard drive and am useing seagate

Customer Question

I am useing Seagate external hard drive and am useing seagate disc wizard and did a backup when completed I went to check the external hard drive and it said windows can't open this file what program would you like to use to open this file. what do I need to do to solve this problem
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  Barun replied 1 year ago.
Hi, and thank you for asking your question.
Are you using Windows XP, Vista, 7 or 8?
May I set up a quick remote session (no extra charge), which will allow me to connect directly to your screen and assist you with this issue?
Keep me posted.