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DJ_T_Dogg
DJ_T_Dogg, Computer Hardware Engineer
Category: Computer Hardware
Satisfied Customers: 3720
Experience:  8+ years of experience in troubleshooting computer problems. A+ Computer Maintenance and Repair
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My remote says "Fix the state of you devices in this activity

Customer Question

My remote says "Fix the state of you devices in this activity and then shows":
SA DVR
Samsung TV
Samsung Amp
I am an old lady in my 70's and have no idea what to do to get out of this. Please help!
Submitted: 1 year ago.
Category: Computer Hardware
Expert:  DJ_T_Dogg replied 1 year ago.
Hello,
This sounds like a common problem on the Harmony remotes.. please provide me with the make and model of your remote that you have. Thank you!
Customer: replied 1 year ago.
Harmony Ultimate
Customer: replied 1 year ago.
Do you need anything else from me?
Expert:  DJ_T_Dogg replied 1 year ago.
Thank you for that! Please follow the steps listed and shown here for troubleshooting:
https://support.myharmony.com/en/harmony-is-frozen-or-not-responding
and also user's guide to fix a malfunction:
http://www.logitech.com/assets/50282/harmony-ultimate-user-guide.pdf
Glad I could be of assistance, please provide a positive rating, and God Bless!
Travis B.