It is pluged in my router. It worked fine until a few days ago. It's not a new magicjack plus
now that 's even worst. I have unplunged the router, the modem and majic jack plus. waited more than a mi. the lights on my magicjack does not come on at all.
I have tried calling my number with my cell and my voice mail goes on without ringing
I have done exactly as above and still no lights on the magicjack
It does not have a dial tone .I called my cell and it does not work.
I have a message on my telephone to check tel line which I did and it is plug in my magicjack and my tel
It's Windows 7A question: do I have to connect the blue wire into the majicjack that is plugged into my computor.
I get confused with all of the wires. the blue wire is now into my modem to the router
yes it has a usb metal plug in . it was and it is plugged into my computor .
I have no other wires to it. . I have taken the telephone wire out of it so it's all alone in the usb.
it does not work. I tried twice and it tells me my internet has stopped working but all of my lights in the modem are on.
It's from bad to worst
it's from bad to worst.
it does not work . it tells me I do not have internet but my modem is ok
right after I clicked dowload , it says that I do not have internet. so the install has not even started , I think.
would you take over my computor.? It's been done before and the problem got solved
As I do not think I can go on. it' worst and worst
no lights . would you take over my computer? It's been done before as I am no wizz at this.
No there is no sense in taking over the computer. It has nothing to do with the computer.
The magic jack device should get lights on it when it gets power. It gets power from the usb connection on the device. one port is for the phone. The other port is for the usb connection to a computer or the power cable. Either way it gets its power from the adapter cable that goes in the wall or the usb port on the computer. It was plugged into both of those things and did not get lights at all. As soon as it is plugged in it should get at least a power light whether it is set up or not, whether it is registered or not it should get power lights.
Since you are not getting any the device is defective. They don't cost that much they aren't really designed to last forever. You need a new magic jack device. Nothing else is going to make it work.
thank you I think you are right.
You are very welcome. I am sorry that I could not give you better news and hope that you wont hold that against me in the ratings. But its like anything else if you plug your tv in and it wont turn on or get a power light no amount of switching channels or playing with the antenna is going to make it work.
You can get another unit from magic jack or even ebay and it should power right up and get you talking again.