Are you getting any display on your computer?
i installed a driver and i cant boot, you see the windows logo and then black screen
Please try to get into Safe mode.
Restart the computer and as soon as it restarts, repeatedly press the F8 key till you get Advacned Boot options.
ok but i have to change the cpu first, i have my old one now
Are you chatting with the computer that you want to change?
Okay, Please try the instructions below.
Select Safe mode from the Options.
Get into Safe mode, click STart button, All Programs, Accessories, System Tools and select System Restore.
yes but then it does not have the driver installed
Choose a date when the computer was working fine and click Next.
Follow on screen instructions.
May I know the driver you are trying to install?
it works untill i install the driver
We will try installing the driver again after restoring it.
i did that 3 times
it wont boot after that
Please get into Safe mode, change the screen resolution.
i cant talk to you in safe mode
Decrease the screen resolution and try rebooting it again in normal mode.
Are you getting any message says Out of Range?
its 800x600 i change it
Do you know how to change screen resolution?
Still getting the same screen in Normal mode?
i did that
in normal mode black screen
Do you use a graphic card for your computer?
its build in
with the processor
Do you have a different Monitor to try with your computer?
but i dont know where the problem is
do i have to change choirs on the motherboard
Could you please get into BIOS?
is the bios not updated
That is not the problem.
what should i do in bios
CHeck the grpahic properties.
can i come back
because its the same computer
Check the graphics properties.
where can i find them
And load setup defaults.
Please wait a minute.
May I know the reason for you to download and install the driver?
i looked for it
need a driver for the graphic card right
The motherboard is FM2-A55M-P33. RIght?
And you are using Windows 7,64 bit. Right?
Could you please go to the link below, click Download and select Drivers?
Try the drivers listed over there.
can i do that with this cpu or do i have to change it first
Select your operating system as Windows 7, 64 bit too.
Download and save it to this computer, and you may use a flash drive to transfer it to the other computer.
Or change the computer, restart in Safe mode, restore the computer and come back.
its the same comp
We will download and install it from there.
can i still come back at you after i tried?
or is it expired then
Same computer means, same motherboard?
Only processor is different?
yes i bought a different one
First, download to this computer.
However, install it with the new processor.
Make sure that you have selected OS as WIndows 7, 64 bit.
Not Windows 8.
is that graphic driver
AMD Chipset driver and then, ATI System Drivers for Axx Series
ok i plugged the processor in and did system restore
Try the downloads I have given.
Have you downloaded and installed the latest BIOS update for your processor?
Try the latest one.
Users who download BIOS from here (not using Live Update) should use the flash utility included in the downloaded compressed file when doing the BIOS update. To avoid BIOS update failure, please do not use older versions of the update utility or utilities not provided by MSI.
Not the latest one.
how do you update the bios
The zip file contains a flash utility in order to update BIOS.
i dont have a flash drive
If so, try installing the drivers now.
it says i need to copy it to an usb pen drive
Please do not download or install the BIOS update now.
Download and install the drivers.
AMD Chipset and ATI System drivers.
S H E F I N
the drivers take a very long time to download, since my internet is slow.i will tell you when i installed them.
Ok, i installed both drivers and the computer wont boot again..I copied the bios driver to a flashdrive, but it says there is no bios file on it when i try to open it in the bios.I don't know what to do next.
I updated the BIOS to 11.1Instead of getting stuck in black screen, the computer just keeps rebooting over and over.I changed my monitor, but same problem.He switches between monitor modes and stops at 'no signal', then he reboots on his own.
hello,I used Driver Sweeper, tried it again and now i can login.I hope this stays.Thanks for your help!