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I have a ASUS TS100 with the P8B-MX board, i get 4 short beeps

Resolved Question:

I have a ASUS TS100 with the P8B-MX board, i get 4 short beeps on boot and no video, what does that mean

Submitted: 11 months ago.
Category: Computer Hardware
Expert:  AnserGuy81 replied 11 months ago.

Welcome to JustAnswer.com

My name is XXXXX XXXXX X am here to help!

That tells us that the video card is either loose, and needs to be reseated.

The video card isnt getting power, or the video card is fried.

Easiest way to firgure it out is by testing with another compatible video card..

YOu can get a barebones model video card cheap, and i can suggest one if you want. For the short term, you can try unseating, and then reseating the video card, as that may help.

Since you have two identical machines, if the video is working on one machine.

Test the working machines vid card in the non working machine.

Let me know if you need further assistance, thanks!


Please remember to rate the effectiveness of the answer given before you go, as thats the only way it shows whether or not I was able to help you. Remember that in some cases you cant always repair or solve the issue, and in those cases getting a correct answer to your question is the best solution possible. If you feel like leaving a one or two star rating please contact me first so I can try and resolve the issue in a more effective manner.


Thanks, D.Sandlin

Customer: replied 11 months ago.

The machines, have built in video on the board, so I don't have a video card installed. But i guess I can get a bares bones card to test that.

Expert:  AnserGuy81 replied 11 months ago.

Question, are both machines not working with video, or just one?

Customer: replied 11 months ago.

Both machines are doing the same thing




cpu: http://www.newegg.com/Product/Product.aspx?Item=N82E16819117286


ram: http://www.newegg.com/Product/Product.aspx?Item=N82E16820139262


I feel like i must be missing something obvious on the config to get 2 new servers and have them both do this, but i can't find anything about the cause of 4 beeps. I will try the video card tomorrow and rate you then unless you have another thought.

Expert:  AnserGuy81 replied 11 months ago.

These machines are brand new? And right out of the box, the videos isnt working?


The power supply on the back.. Whats the status of the led light?

Also, I dont have a schematic of that motherboard right in front of me. But does it have any led lights on it, and if so.. Are they blinking, flashing, or solidly lit?

Its late for me. Id like to hear from you tommorow though, and run through a few things more..

Customer: replied 11 months ago.

Brand new machines


The power supply doesn't have any lights


There is a single light on the mobo that is on its SB_PW1


Also i tried a video card from my parts bin, and no dice, though i haven't verified that the card works in another machine. Though i have no reason to expect that it wouldn't besides that its been sitting for a couple years


I guess i should try a new power supply, but i can't believe multi machines would be dead out of the box

Expert:  AnserGuy81 replied 11 months ago.

They shouldnt be dead out of the box.. Question though.

DId the proc come installed in the machine, or did it ship separately..

Also, id like to verify the Bios version... but with no vid,, makes it difficult.


So lets focus on indentifying the MOBO, you mentioned P8b-mx

this should be your board.. http://www.newegg.com/Product/Product.aspx?Item=N82E16813131722

Mentions UEFI bios.

This should be your Manual for the motherboard.

http://mediapool.getthespec.com/media.pdf?m=D4G6RuyCWA3iN0tmMcstCg%3D%3D&v=PD


If everything except the ram came preinstalled, I wonder if they loaded the bios on the boards before shipping.. Both boards arriving with the same fault is puzzling.

Id like to go into better depth and detail, but its very late my time and I picked this up at the end of my shift.

Would like to continue with you on this one Tommorow ( later today) After I have gotten some rest.

If thats fine with you, then send me a message tommmorow Joshua, and we can reconvene then.

Customer: replied 11 months ago.

I installed the processor, the machines come with the mobo installed, but no processor and ram


tomorrow sounds great, thanks

Expert:  Rachel-Mod replied 11 months ago.

Hi, I’m a moderator for this topic. Your Professional has opted out and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

Expert:  jrlamon replied 11 months ago.

Alright let's think this thing through. We have two identical motherboard using identical ram and identical processors not getting video. Odds of receiving that many DOA parts at once are slim to none so I'd begin to think about compatibility issues. According to the mobo support site your processor is supported. That leaves just the RAM as a possible compatibility issue. DDR3 1333 with ECC is a match so that really doesn't make sense either unless your machine is unusually picky about it....

OKAY I think I found the problem. Your processor doesn't support on board video according to the Intel website.

Intel processor site, click link on left labeled graphics specifications

Expert:  jrlamon replied 11 months ago.

Also of the BIOS that ASUS uses only one has a 4 short beep code. It is the AMI bios:

4 short -System timer failure The system clock/timer IC has failed or there is a memory error in the first bank of memory.

I'd eliminate the memory issue since you are having the same problem on two systems. Try removing CMOS battery. Doing a BIOS reset and popping in a new battery. Maybe they were drained on the newegg shelves, though I've never had that happen with a board from them...much less two. Give it a shot and let me know please

Customer: replied 11 months ago.

I'm going to give you the rating at this point, i'm convinced that the problem has to be that the cpu isnt' supported in this version of the vios. I bought a E3 v1 cpu and a supermicro board to test everything.

Expert:  jrlamon replied 11 months ago.

Okay. If I can help you in the future be sure to request me. Thanks and best of luck.

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