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cant get my webcam to broadcast online. i am trying my free

 

Customer Question

can't get my webcam to broadcast online. i am trying my free cams and Skype. it is a logitech c615

Submitted: 322 days and 20 hours ago.
Category: Computer Hardware
Value: CA$38
Status: CLOSED
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Expert:  Shefin replied322 days and 20 hours ago.


Shefin :

Hello, and welcome to Justanswer. My name is XXXXXX XXX I will be happy to assist you.

Shefin :

Please let me know when you are ready.

Customer :

aim ready any time

Shefin :

Are you using Windows 7 as operating system?

Customer :

no i have a mac 2007 laptop

Shefin :

Have you installed the webcam driver?

Customer :

yes

Shefin :

Have you selected the Wbcam in Skype?

Customer :

I can view the webcam on the laptop but when i go online t won't work

Shefin :

I would suggest you download and install the driver once again.

Customer :

ok thanks

Shefin :

Please go to the link below, select your operating system as Mac OS X, the, click Download software.

Shefin :

http://www.logitech.com/en-in/support/webcams/hd-webcam-c615?section=downloads&bit=&osid=9#section=downloads

Shefin :

Download and install the software.

Shefin :

Let me know when you done the same.

Shefin :

Have you downloaded and installed the driver?

Shefin :

Are you there?

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Expert:  Shefin replied322 days and 20 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

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Expert:  Shefin replied322 days and 20 hours ago.

Hi,

I apologize that the chat got disconnected. However, I can assist you further in Question and Answer mode.

 

Please download and install the driver from the website I have given. If the issue persists, go to the link below, download and install Macam from the link below.

http://webcam-osx.sourceforge.net/downloads.html

 

 

If the response was helpful, please RATE my answer with 3-5 STARS OR a Smiley face!

If the issue persists, or you need further information, please let me know via the REPLY or CONTINUE CONVERSATION button. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you.

S H E F I N

 
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