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I thought I had Maxator storage device on my computer. it may

 

Customer Question

I thought I had Maxator storage device on my computer. it may have been inadvertanly removed. The only thing i can think of is to reinstall it from the disc. amIi right?

 



Already Tried:
nothing I just discovered the problem

Submitted: 326 days and 15 hours ago.
Category: Computer Hardware
Value: $38
Status: CLOSED
Picture
Expert:  James replied326 days and 15 hours ago.

Hi,
It is unlikely that removing software can cause this, since a storage device would have been re-discovered by Windows on the next boot.

Are you using Windows 7, Vista or XP?

Customer replied326 days and 15 hours ago.

windows 7

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Expert:  James replied326 days and 15 hours ago.

Click start, and type:

device manage

On the list that opens up, click Device Manager.
Expand Disk Drives. What do you see there?

Customer replied326 days and 15 hours ago.

A list of hardware. maxitor is not on the list

Accepted Answer

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Expert:  James replied326 days and 15 hours ago.

Thank you. So this tells us the maxtor storage device is not physically attached to the computer, or that it has failed.

If it is an external device, like a USB drive, it may be powered off or the USB cable may be disconnected.

If it is an internal drive, it can't be disconnected or powered off, which tells us it has failed.

Hope this makes sense!

J.

Expert TypeSr. Support Expert
Category: Computer Hardware
Pos. Feedback: 94.4 %
Accepts: 86
Answered: 6/26/2012

Experience: Over 15 years supporting and servicing computers, servers, peripherals and network hardware.

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