Our keyboard will not type. I am charging the batteries, but after one hour it still blinking red. No response from keyboard. Help.
Hello! My name is XXX XXX I will try to assist you with your question.
Did you press the resync button on the bottom of the keyboard to resync it with the receiver?
do you see a red button near the battery cover or under it?
it may say reset or sync
Does your keyboard have a dongle that plugs into the back of the computer where the keyboard connection is or does it have a little USB receiver that plugs into a USB slot on your computer?
If the batteries refuse to charge I would recommend replacing the rechargeable batteries with a new set of batteries
OK You are welcome
Glad it is working
Computer Hardware and Software Specialist