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James
James, Sr. Support Expert
Category: Computer Hardware
Satisfied Customers: 15708
Experience:  Over 15 years supporting and servicing computers, servers, peripherals and network hardware.
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NVDIA Installer cannot continue This NVIDIA graphic driver

Resolved Question:

NVDIA Installer cannot continue
This NVIDIA graphic driver is not compatible with theis version of Windows
XP 64 bit Driver is not compatible with this version of windows,
Computer specs
Microsoft Windows XP Media Center Edition Version 2002 Service Pack 3
HP Pavilion
AMD Athlon(tm) 64X2 Dual
Core Processor 4200+
2.19 GHz, 2.00 GB of RAM

What do I do now?
Submitted: 2 years ago.
Category: Computer Hardware
Expert:  James replied 2 years ago.
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

What is the model of the card please?
Customer: replied 2 years ago.
NVIDIA GEFORCE 8400 GS PCI-E 1024MB DDR3
Expert:  James replied 2 years ago.
Thank you.

Here is the driver for Windows XP 64bit:

DRIVER.

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.
Customer: replied 2 years ago.

Installed the driver and this is the answer that I get from the NVIDIA Installer:

 

NVIDIA Installer cannot continue

This NVIDIA graphics driver is not compatible with this version of Windows. This graphics driver could not find compatible graphics hardware.

 

 

Which is the same problem I had initially when I've tried to install the driver from the disc that came with the card.

Expert:  James replied 2 years ago.
Is your windows XP 64bit or not?
Customer: replied 2 years ago.

Under system properties:

 

Microsoft Window XP

Media Center Edition

Version 2002

Service Pack 3

 

HP Pavilion

AMD Athlon(tm) 64X2 Dual

Core Processor 4200+

2.19 GHz, 2.00 GB of Ram

 

Where do I look to confirm it is a 64 bit system

Expert:  James replied 2 years ago.
Right-click My Computer, then click Properties.
Does it say 64bit?
Customer: replied 2 years ago.

Microsoft Window XP

Media Center Edition

Version 2002

Service Pack 3

 

HP Pavilion

AMD Athlon(tm) 64X2 Dual

Core Processor 4200+

2.19 GHz, 2.00 GB of Ram

 

Nor does it say anywhere on the other tabs if it is a 64 bit system

Expert:  James replied 2 years ago.
It is not 64bit!

Here is the correct driver:

DRIVER

Please don't forget to reate my answer, thank you!

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.
James, Sr. Support Expert
Satisfied Customers: 15708
Experience: Over 15 years supporting and servicing computers, servers, peripherals and network hardware.
James and 6 other Computer Hardware Specialists are ready to help you
Customer: replied 2 years ago.
Still doesn't solve my problem. I got the card so that I can run 2 monitors. Only one will work at a time. Does this computer have the capacity to run 2 monitors with this card?
Expert:  James replied 2 years ago.
Did the driver install successfully?
Customer: replied 2 years ago.

yes, but after re-starting I got an error saying the ATI never started

 

Switched monitor leads around and can get the other monitor to work but not both at the same time

Expert:  James replied 2 years ago.
So you have one ATI card and one NVIDIA card?
Customer: replied 2 years ago.

Under the display adapters there is only the NVIDIA card shown.

 

Under IDE ATA/ATAPI controllers there are 2 primary IDE channels, 2 Secondary IDE Channels and 2 Standard Dual Channel PCI IDE controllers

 

Under Monitors there are 2 default monitors and 2 Plug and Play Monitors

Expert:  James replied 2 years ago.
Are both monitors physically connected to the same NVIDIA card?
Customer: replied 2 years ago.
Yes both are connected to the same NVIDIA card. One monitor is connected to the 'VGA out' and the other monitor is connected to the 'DVI out' with a DVI to VGA Adapter. If I connect either monitor back to the original video plug on the computer nothing comes on the monitor.
Expert:  James replied 2 years ago.
Right-click the desktop, then click Screen Resolution.
Do you see both monitors?
Customer: replied 2 years ago.
Went to properties and started up the NVIDIA control panel, chose the 'Set up multiple displays' and configured independently from each other for dual view. Both monitors are working the way I would want them to. Thank you
Expert:  James replied 2 years ago.
Very good!

You can do the same from the resulotion settings, by the way.

Take care,

J.

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.
James, Sr. Support Expert
Satisfied Customers: 15708
Experience: Over 15 years supporting and servicing computers, servers, peripherals and network hardware.
James and 6 other Computer Hardware Specialists are ready to help you

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