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maxtor onetouch 4 mini driver download

 

Customer Question

maxtor onetouch 4 mini driver download

 



Already Tried:
my hard disc stopped to backup data from my laptop' in one touch. i need to download the operating driver

Submitted: 335 days and 7 hours ago.
Category: Computer Hardware
Value: ₪ 239
Status: CLOSED

Accepted Answer

Picture
Expert:  Compexprt replied 335 days and 7 hours ago.


Compexprt :

http://www.seagate.com/support/external-hard-drives/desktop-hard-drives/onetouch-4/

Compexprt :

click on the link and download it

Compexprt :

If you have a follow-up question, please remember that there might be a delay between your follow up questions and my answers as I may be helping others or i am not online.

If I have adequately answered your question, I would appreciate it if you would please click the GREEN ACCEPT button so that I receive credit for my work; otherwise, though you have made a deposit, I do not receive credit.

If you need additional clarification on this question after clicking ACCEPT, please do not hesitate click the "Reply to expert" button to reply me and I will be happy to do what I can to help you further. Thanks for allowing me to be of service to you.

Compexprt :

is there anything else you want to know

Customer :

thanks for you prompt answer. I have been in this site some minutes ago tried the advise but "Connect your OneTouch 4 drive to your computer. The AutoPlay window opens." in this stage no autoPlay was open

Compexprt :

run the setup.exe file manually

Compexprt :

if you want i can remotely run it for you

Compexprt :

let me khow

Compexprt :

know

Customer :

thanks please do it for me I'll follow up throw my screen

Compexprt :

remote is busy right now please spare me 10 mins

Compexprt :

here we go

Compexprt :

are you there sir?

Compexprt :

i have the session free now

Compexprt :

http://67.192.95.188:8040/?Session=73a035db-8161-43c8-9273-e141f76a1d97&SUPPORT=NET

Customer :

I am here

Customer :

Isaac

Compexprt :

Click and run it

Customer :

i clickef it seems to take some time to respond

Compexprt :

yes

Compexprt :

try the new link

Compexprt :

http://67.192.95.188:8040/?Session=52cad6f3-f0b3-4777-a033-236fb95a13ee&SUPPORT=NET

Customer :

the comodo defence slow down the downloading

Compexprt :

disable comodo fist

Compexprt :

first and then try

Customer :

i got an icon ScreenConnect : awaitng for free slot/

Customer :

what shall i do

Compexprt :

ok

Compexprt :

Me: Hi
Me: i am connected now
Guest: hi
Me: please show me the problem
Guest: cant find the autoplay of the maxtor driver
Me: let me take the mouse control
Me: give me 1 min please
Me: what windows version you are using?
Guest: 7
Me: 32 bit or 64
Me: its 32
Me: i just saw on that box
Guest: don't know probably 32
Me: thre is no driver available for windows 7
Me: let me search
Guest: will driver for xp do it?
Me: open control panel
Guest: it's in hebrew. doyou mangae?
Me: i will tel, you the stesp as its in hebrew
Me: please follow the steps
Guest: ?????????
Me: now oped add new hardware
Me: please wait
Guest: one second let me point it out
Guest: looking for anew device..
Me: yes is see its searching
Me: is the maxtor connected to the computer
Guest: of course
Me: if the computer is not able to search for the maxtor onetouch that means the cable might be faulty
Me: or the harddrive inside the casing is loose
Me: windows 7 doestn need a driver for the harddrive
Guest: the computer is transfering the data from "f" to "d" it means that the cable is functioning
Me: definately the cable is fine.
Me: can you opem computer folder
Guest: ok?
Me: which one is your maxtor
Guest: divided to f&d
Me: the drive seems to be fine than
Me: what is the problem you are facing
Guest: but i can't back up in one touch or automaticly as it is spposed to bedone
Me: what program did you use to make it work earlier
Guest: it backs up the same files over and over again
Me: ok
Me: what program did you use to make it work earlier
Guest: i install it and when i pushed the one touch botton it made the job
Me: in windows 7
Me: or in xp
Guest: i changed to 7 a year ago and now i recall that the problems started
Me: did the onetouch worked fin in windows 7?
Guest: no
Me: i have looked for the manufacturer site and 3rd party all over
Me: the onetouch sofware is not available for windows7
Guest: does it meen i have to buy a new hard disc?
Me: no
Me: only giveup one touch program
Me: use the windows backup program
Guest: thaks a lot for your time
Me: do you know how to use that
Guest: i'll try
Me: give me few mins
Me: im still working on it
Me: please open the main chat windows
Me: window

Compexprt :

The compatibility information about Maxtor One touch 4 750 GB external HD is currently unavailable and that is probably the reason why it is not being recognized on the Operating system. If the vendor does not support the device on Windows 7 then there is nothing much that can be done from our end.

Access the link below for compatibility information.

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Maxtor %20OneTouch%204%20Plus%20750GB%20External%20Hard%20Drive&v=Maxtor&uid=STM307504OTA3E5-RK&pf=0&pi=8&c=Storage%20Devices&sc=Hard%20Drives%2C%20External&os=64-bit

You might also want to contact Maxtor with the concern and see if they have any updated softwares for Windows 7.

Access the link below for Maxtor support.

http://www.seagate.com/www/en-us/support/

Varun J: MICROSOFT SUPPORT
Visit our Microsoft Answers Feedback Forum
http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ and let us know what you think

Compexprt :

The driver is missing. I have Win 7 64bit as well and my Maxtor OneTouch 4 (750GB) wasn't installing or showing up when I plugged it in. However I did find a solution. Follow these procedures:

1. Go to Control Panel>Hardware and Sound>Devices & Printers

2. Look for OneTouch in the "Unspecified" devices group

3. Right-click on it and select troubleshoot

4. Windows 7 will proceed to diagnose the problem.

5. It will return with a message saying that the drivers are not installed. Select "Apply Fix" to install the drivers.

6. Windows 7 will search for the drivers and begin installing them like a normal USB hard drive.

Compexprt :

One touch button will not work as maxtor has not created a onetouch software for windows 7

Compexprt :

you can use i as an external harddrive and can use windows backup software.

Compexprt :

If your question was answered to your satisfaction and updated your knowledge with the information i provided you can hit the green Accept button to reward the time.

Compexprt :

Is there anything else i may assist

Compexprt :

the remote is off now and you may have the controls back to you

Customer :

i appreciate your afforts

Expert TypeComputer Enthusiast
Category: Computer Hardware
Pos. Feedback: 76.2 %
Accepts: 42
Answered: 5/5/2012

Experience: Total experience in computer industry is 8 years.

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