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I have downloaded and installed software, I also unplugged device for 5 minutes then plugged it back in. I still get the same mesage about not being connected to the internet[error 3].
I dont understand how that can be the case as I am exchanging e-maisl with you and I can see other web pages on the same machine.
No I can't get to their website!? I have tried the device on a laptop and I get a dial tone, however as soon as the software starts up and the interface comes up the line goes dead.