Have Clock Problems? Ask a Clock Expert and Get Answers ASAP
Hi, My name is ***** ***** it is my pleasure to assist you. How do you rewind your clock? Do you pull chains to lift the weights up or do you use a crank key to raise the weights? Does your clock have chains or cables? Thanks Mike
Hi, I was wondering if you need further assistance with your clock? Thanks Mike
Hi, Thanks for letting me know I'll cover all options for you to check. First make sure the hands are free from touching the other hands and second hand. Also make sure the hands are not touching the dial at any point. If the hands are touching, this will stop the clock. Next check the clock to see if it is level if the pendulum is touching the chime rods toward the back or touching the weights toward the front, the pendulum will stop. This indicates a problem in leveling from front to rear and side to side. Next listen to the tick-tock on the clock and see if it is nice, even tick-tock. Equal time between the TICK and the TOCK. The pendulum to make it swing exactly equal distances from dead center to the left, as from dead center to the right. If a clock is out of beat, the pendulum will swing for a few minutes, then stop. If the beat is irregular like: tick---tock------tick-tock, an adjustment must be made or the clock will stop. This can be done by either try leveling again from left to right until you hear the most even tick-tock. If this fails, you may take off the pendulum and slightly move the pendulum leader from left to right or right to left until it almost or starts moving back and forth on it's own. Rehang the pendulum and the clock should continue. Last when was the last time your movement was cleaned & re oiled? the movement of the clock should be cleaned and re oiled every 3 to 5 years to keep it in top running condition. Try these options out and let me know what happens. Thanks Mike
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Hi, Your Welcome I'm glad your clock is running. Thanks Mike
Hi Valerie, I do not have anything to do with the billing. I'll try to contact customer service for you. Thanks Mike