How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Consultant
Category: Clock Repair
Satisfied Customers: 2841
Experience:  I've been active in clock repair for 14 years - NAWCC member.
61108514
Type Your Clock Repair Question Here...
Mike is online now
A new question is answered every 9 seconds

I RECEIVED ASETH MANTEL CLOCK IN THE MAIL FRIDAY IT WAS

Customer Question

I RECEIVED ASETH THOMAS MANTEL CLOCK IN THE MAIL FRIDAY IT WAS RUNNING BEFORE IT WAS SHIPPED. IT DOESN'T RUN NOW WHAT CAN I DO TO MAKE IT RUN.
Submitted: 5 months ago.
Category: Clock Repair
Expert:  Mike replied 5 months ago.

Hi, My name is ***** ***** it is my pleasure to assist you. First make sure it is level both ways, next if the clock has a pendulum and you start the pendulum swinging and it stops after a few minutes you will have to adjust the pendulum leader left to right or right to left that is what the pendulum hangs from you have to have an even tick tock. Next if the clock was wound before being shipped the heat could have made the old oil gummy inside the mainsprings causing the mainsprings to stick not allowing the mainsprings to release the power to run your clock and the movement will need to be cleaned and re oiled. Try this option out and let me know what happens and if you do not feel comfortable doing this yourself let me know your zip code location and I'll find a clock repair company for you. Thanks Mike

If you need further assistance, please don't hesitate to ask.
PLEASE remember if you're satisfied with my answer rate my answer
by using the STARS so I will be compensated by JustAnswer for helping you.

Expert:  Mike replied 5 months ago.

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

PLEASE remember if you're satisfied with my answer rate my answer
by using the STARS so I will be compensated by JustAnswer for helping you.

Expert:  Mike replied 5 months ago.

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

PLEASE remember if you're satisfied with my answer rate my answer
by using the STARS so I will be compensated by JustAnswer for helping you.

Related Clock Repair Questions