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Mike
Mike, Consultant
Category: Clock Repair
Satisfied Customers: 2908
Experience:  I've been active in clock repair for 14 years - NAWCC member.
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Where you put the key to wind will not wind..it has sprung

Customer Question

Where you put the key to wind will not wind..it has sprung or something
JA: The Clock Technician will know what to do. Please tell me everything you can so the Clock Technician can help you best.
Customer: Will not wind correctly.... Just spins.. No tension
JA: Is there anything else the Clock Technician should be aware of?
Customer: No it has done this before and we took to repair shop but we're without our clock for 5 weeks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Clock Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Clock Repair
Expert:  Mike replied 8 months ago.

Hi, My name is ***** ***** it is my pleasure to assist you​. Yes if you wind the clock and there is no tension the mainspring has either come unhooked from the catch or has broken. You will need to open the clock and remove the mainspring drum if that is the style you or just inspect the mainspring. If you do not feel comfortable doing this yourself let me know your zip code location and I'll locate a clock repair shop for you. Try this option and let me know what happens. Thanks Mike

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Expert:  Mike replied 8 months ago.

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

.

PLEASE remember if you're satisfied with my answer rate my answer
by using the STARS so I will be compensated by JustAnswer for helping you.

Expert:  Mike replied 8 months ago.

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

.

PLEASE remember if you're satisfied with my answer rate my answer
by using the STARS so I will be compensated by JustAnswer for helping you.

Expert:  Mike replied 8 months ago.

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

.

PLEASE remember if you're satisfied with my answer rate my answer
by using the STARS so I will be compensated by JustAnswer for helping you.

Expert:  Mike replied 8 months ago.

Hi, I was wondering if you need further assistance with your clock? Thanks Mike

.

PLEASE remember if you're satisfied with my answer rate my answer
by using the STARS so I will be compensated by JustAnswer for helping you.