Hi Sam, My name is XXXXX XXXXX it is my pleasure to assist you. Very nice clock by the way. What do you want to know? First compare the old with the new and make sure they are installed correctly. If they match with the old ones I would remove the new and then reinstall them making sure lever is placed back in without coming in contact with the wheel or gear. Thanks Mike
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Hi Sam, The only option I can tell you if this problem just occurred and the clock ran fine before is to inspect the movement for a loose or out of place gear that is the only way the lifting pins can interfere with the gear or maybe a missing tooth on a gear causes it to hang up. If this doesn't work and if I had access to the clock I could figure it out. My advice,is to see a reputable repairman in your area. If you want I can find a clock repair company in your area just let me know your location and by what major cities and I'll find a few in your area. Thanks Mike
Hi Sam, First I don't know if this problem just occurred or what the clock was doing prior to this problem. I don't know what you did to the clock when taking out the old and putting in the new parts. If everything is in align it should run as normal. That is why I told you to inspect the movement for anything out of place such as a loose gear, damaged gear that mightmake the part lift or jump,ect. If I had access to the clock in my shop I could figure it out by inspecting all moving parts. Thanks Mike