How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Will Your Own Question

Will
Will, Consultant
Category: Clock Repair
Satisfied Customers: 15210
Experience:  30+ years experience ; NAWCC member; appraisals & repairs
54715563
Type Your Clock Repair Question Here...
Will is online now
A new question is answered every 9 seconds

moved grandfather clock and wound too tight. Got that to work

Resolved Question:

moved grandfather clock and wound too tight. Got that to work but it won't chime.
Submitted: 2 years ago.
Category: Clock Repair
Expert:  Will replied 2 years ago.
I am a bit confused...are you saying you have a weight or spring driven clock? If it is stuck, you need to remove the weights and then rotate the minute hand clockwise for several cycles and see if the chain moves at all...if not, you will need to trace the threading of the chain, which may require removal of the face/dial. Once you are assured the chain is threaded and moving, replace the weights, set the time, and off you go...make sure you did not inadvertantly hit a chime silence, if you have one--and check for free motion in all portions. Whatever you do, don't force the movement or pull on the chains--that can cause more serious issues. If by chance you did that, you need to contact a professional before potentially causing costly damage to the sync or works themselves. Best, Will
Customer: replied 2 years ago.

It's a weight driven clock. It is running and keeping perfect time. It just doesn't chime. And of course since it doesn't chime the weight doesn't go down. I checked to be sure it was on chime. It has been working for almost 24 hours, just no chime.

 

Expert:  Will replied 2 years ago.
You have the symptoms of gummed works...if the clock has not been cleaned and serviced and lubricated within the past two years, that is a likely cause...if the chime actuators move freely by hand, the only typical problem is a lack of lubrication or dust build up. You can GENTLY give the chain a slight tug after you have checked to make sure it is on the guides properly, but it honestly sounds like it needs a good cleaning to me...nothing other really to go wrong with most, unless they get jammed by force and something gets bent or misaligned...
Customer: replied 2 years ago.
I haven't taken the face off to see if the chains are not tangled. Was afraid of what I might get into if I did that. The weight on the left and the one on the right doesn't move. And no chime. It keeps perfect time. The weight in middle goes down. What all is behind the face? Sorry I haven't gotten back to you been so busy, but still would love my clock to work.
Expert:  Will replied 2 years ago.
Removing the dial will give you full access to the upper parts of the chain guides, which sometimes can get bound up....again, you have all the classic symptoms of either a tangled or misaligned cable/chain or "gummed" works...
Customer: replied 2 years ago.

Thank you for your help. If I take the face off is it very hard to put everything back where it belongs? I am so afraid I will do it more harm. What does the left and right weight do? One is the chime what is the other?

 

Expert:  Will replied 2 years ago.

On most grandfather clocks, the:
1) Right weight powers the chime melody
2) Middle weight powers the pendulum
3) Left weight powers the hour strike

=

As long as you are gentle and don't FORCE anything, removing the dial is not a big deal...just remove the hands first, of course! To reassemble, just reverse what you did...generally you only need a small screwdriver and a pair of needle nosed pliers. Best, Will

Will, Consultant
Category: Clock Repair
Satisfied Customers: 15210
Experience: 30+ years experience ; NAWCC member; appraisals & repairs
Will and other Clock Repair Specialists are ready to help you
Customer: replied 2 years ago.
Thank you so much again for your help and your patience with me. I am going to accept your answer. Thanks again, and wish me luck..
Expert:  Will replied 2 years ago.
Good luck! As long as you don't FORCE anything, you honestly can't hurt it...Best, Will

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Chris C

    Professional Clock Repairer (5yrs+)

    Satisfied Customers:

    205
    MBHI (Member of British Horological Institute), Masters in Physical Sciences (Cambridge University)
< Last | Next >
  • http://ww2.justanswer.com/uploads/CC/ccfpcl/2011-1-29_122050_Canada019a.64x64.jpg Chris C's Avatar

    Chris C

    Professional Clock Repairer (5yrs+)

    Satisfied Customers:

    205
    MBHI (Member of British Horological Institute), Masters in Physical Sciences (Cambridge University)
  • http://ww2.justanswer.com/uploads/NC/ncsunburst/2012-6-6_215754_mike001.64x64.JPG Mike's Avatar

    Mike

    Consultant

    Satisfied Customers:

    1696
    I've been active in clock repair for 11 years - NAWCC member.
  • http://ww2.justanswer.com/uploads/FL/FLAandNYLawyer/2012-1-27_14349_3Fotolia25855429M.64x64.jpg FiveStarLaw's Avatar

    FiveStarLaw

    Consultant

    Satisfied Customers:

    109
    attorney and legal researcher
  • http://ww2.justanswer.com/uploads/MI/MichaelHannigan/2012-1-5_03441_Headshot.64x64.jpg Michael Hannigan's Avatar

    Michael Hannigan

    Internet Researcher

    Satisfied Customers:

    347
    Extensive experience in research and problem solving.
  • http://ww2.justanswer.com/uploads/PH/philip.simmons/2012-6-7_161915_BIGPhilipSimmons.64x64.jpg P. Simmons's Avatar

    P. Simmons

    Attorney

    Satisfied Customers:

    102
    45 years old, retired Marine Officer, current attorney
  • http://ww2.justanswer.com/uploads/allknower/2010-06-25_064315_lady-24.png SuperiorConsultant's Avatar

    SuperiorConsultant

    Internet Researcher

    Satisfied Customers:

    17
    BBA, serving as Marketing Executive and interested in tourism,sports, and anything and everything!