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Ambassador series grandfather clock only runs a short while

 

Customer Question

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Ambassador series grandfather clock only runs when middle (heaviest weight) is wound right up, and only works for a short period of time- Please help!

The pendulum also appears to swing crooked..

Submitted: 614 days and 16 hours ago.
Category: Clock Repair
Value: NZ$36
Status: CLOSED
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Expert:  Will replied 614 days and 10 hours ago.

Hi! my name is XXXXX XXXXX X can assist you. Any way the position of the weights got switched around? And you have checked the balance?

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Customer replied 614 days and 6 hours ago.

Hi Will, thank you very much for responding- I am getting a little desperate now as I am house sitting and it has done this while I am here (all I have been doing is winding the weights to start the clock again)..

I don't believe the weights have been switched- after posting here I took each one off and underneath it had stickers that said left, center and right. I tried putting a very slight weight on the center one and the little seconds hand moved again, but the clock still stops after a bit. I just got up this morning (my time) and all I did was start the pendulum off again and the seconds hand moved immediately as it should (this has not happened since the problem started) so I'm wondering if I could have somehow wound it up too much. I was instructed by the owner to guide the center weight up as I wind it as it is the heaviest and thats what I had been doing. I am hoping this problem has been somewhat fixed as I am getting a little headway- however if you can provide any other hints or info it would be greatly appreciated. I am just hoping the clock doesn't stop now!

Please excuse any late reply as I am off to work but will respond here as soon as I can

Thanks again for your response
-Chris

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Expert:  Will replied 614 days and 4 hours ago.

I understand...I doubt you damaged it....but if you get the chance, do NOT wind it again until all the tension is off the spring...meaning, even if you have to go back and forth to it, start the pendulum until the clock winds ALL the way down...then initiate a restart. Those clocks are VERY tempermental...even a small bump can knock them off balance and overwinding is a major problem all the time...NEVER wind one until the key stops...

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Customer replied 613 days and 13 hours ago.

Thanks for the reply, I will take that on board- though she never said not to wind one till the key stops :/ Ah well I will just have to wait and see I guess.. Thanks

By the way I am trying to send you money but I cannot see an accept button next to your posts? I'm wondering if you reply to this it will appear

Accepted Answer

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Expert:  Will replied 613 days and 8 hours ago.

No worries...it should be ok as long as you did not force it beyond the stop point...as a general suggestion, always do half turns and as you fell tension building, stop...Best, Will

Expert TypeConsultant
Category: Clock Repair
Pos. Feedback: 95.8 %
Accepts: 227
Answered: 8/12/2011

Experience: 30+ years experience ; NAWCC member; appraisals & repairs

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