How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chad Farhat Your Own Question
Chad Farhat
Chad Farhat, ASE Certified Technician A6 - Electrical / Electronic systems
Category: Chrysler
Satisfied Customers: 2350
Experience:  Owner at Carolina Auto Service & Sales , 20 years Experience in Foreign & Domestic Vehicles .
45790705
Type Your Chrysler Question Here...
Chad Farhat is online now
A new question is answered every 9 seconds

Power passenger seat in 02 town and country limited wont go

Customer Question

Power passenger seat in 02 town and country limited wont go forward or back.
JA: Are you fixing your Town and Country yourself? What have you tried so far?
Customer: Tried cleaning under the seat and disconnecting, cleaning connections and reconnecting the battery,
JA: Have you tested the battery with a voltmeter? And can you see if it's leaking or not?
Customer: Battery looks clean. Seems to provide power. Dont have a voltmeter.
JA: Anything else you want the mechanic to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Chrysler
Expert:  Chad Farhat replied 1 month ago.

Hi, I'm Chad. Welcome to JustAnswer. I'm reviewing your question and I will be posting your reply ASAP.

Customer: replied 1 month ago.
Loking forward to your help.
Customer: replied 1 month ago.
hopefully typing will get it done.
Expert:  Chad Farhat replied 1 month ago.

Hey how are you

ignor the call, the system sends it not me ,no call necessary here at this time

this is the pin connector on passenger power seat motor ,with a test light and the power seat switched presses ,do you have power there ?

can you take seat out and test motor outside with like power probe if you have one or external power source like a battery to see if motor failed

you need to do that if power is there on the connector to confirm motor went bad or it is a wiring issue

please click on link to view the diagram

Please let me know

Thank You

Chad Farhat

ASE Certified Technician

Customer: replied 1 month ago.
When you push the knob to move the seat it makes a noise like it wants o go but it does not.
Expert:  Chad Farhat replied 1 month ago.

motor locations

Expert:  Chad Farhat replied 1 month ago.

did you check the seat track for any obstruction ,use a flash light to assist you to see better

Expert:  Chad Farhat replied 1 month ago.

Hi, just checking in ,to see how things are going,Do you need further assistance ?

Please let me know if you need anything else on it, just reply back and we will continue

If you are good, Please Kindly Rate Me.

A 5 Star Rating is much Appreciated

If you feel I have not been helpful Please DO NOT RATE ME BAD OR POOR (1 or 2 stars) ,You can always ask me again or I can opt out of your question & open it for another expert ,that will provide you with more or better assistance on this issue

Please keep in mind that when you rate me , it does not end our conversation.

you can always come back to this conversation and ask me any follow up question you may have on this issue

(you can copy this link page & paste it in your browser when ready and it will open up our conversation again)

Thank You
Chad Farhat
ASE Certified Technician